Hybrid Support Specialist
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Job Description
The Hybrid Support Specialist - Tier 1 provides expert application and business support to customers with opportunities to advance as expertise is gained. This role requires experience in business/application support, technical skills including SQL Server, Windows Server, client operating systems, and network troubleshooting. Candidates will support via phone and email, use CRM systems like Salesforce, and participate in continuous improvement and testing. Ideal applicants are detail-oriented, fast learners with excellent communication skills, ready to tackle technical challenges in a dynamic environment, and can thrive following EPIC Core Values such as empowerment, principled behavior, innovation, and care.
Point of Rental Software
🚀 Join us as a Hybrid Support Specialist and grow your IT support career! You'll provide top-notch application support, learn cutting-edge technologies like SQL Server and networking, and engage with customers via phone and email. Enjoy career growth, a collaborative environment, and a chance to make a real impact while developing your skills. If you're passionate about technology and customer service, this role is your gateway to exciting opportunities! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.