Assistant Service Manager
Expected salary range
£50,000
Job status
Location
Workplace
Job Description
Assistant Service Manager - Coulsdon, Surrey
Join our client as an experienced main dealer Service Advisor in the next crucial step of your career! Lead the front-of-house Aftersales operation, manage and develop the Service Advisor team, and ensure an outstanding customer experience. You'll be responsible for handling escalations, driving customer satisfaction KPIs, and supporting continuous improvement in a busy dealership environment.
Key Responsibilities:
- Lead and develop Service Advisor team
- Manage customer care and complaint resolution
- Drive NPS scores and customer satisfaction
- Report to senior management
- Oversee smooth daily operations
Your Profile:
- 4+ years relevant experience
- Proven leadership in a busy automotive dealership
- Strong organisational and interpersonal skills
This permanent full-time role offers a competitive basic salary of £36,000 with £50,000 OTE, and a schedule of Monday to Friday plus one Saturday out of three. Take the next step in your motor trade career now!
ACS Automotive Recruitment Consultancy Limited
🚗 Ready to step up your career in the motor trade? Become an Assistant Service Manager in Coulsdon with a great salary (£36K basic + £50K OTE)! Lead a dynamic team, resolve customer issues, and ensure excellent service every day. If you have 4+ years experience and thrive in a busy dealership, this opportunity is for you! Apply today and drive your career forward! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.