Customer Service Advisor - Emergency Breakdown - Core Shift - Forecasted Volume
Expected salary range
£28,750
Job status
Location
Workplace
Job Description
Join The AA as a Customer Service Advisor - Emergency Breakdown!
Are you ready to support roadside heroes and make a real difference during emergencies? Work in a fast-paced, friendly environment where you'll handle around 100 calls daily, providing warm and reassuring support to customers in distress. Enjoy a comprehensive 4-week training to ensure confidence in delivering the best solutions. Benefit from a rotating shift pattern, a competitive salary with bonus potential, and a multitude of perks like free AA breakdown membership from Day 1, pension contributions, employee discounts, and more.
What you'll do:
- Assist customers through their breakdown journey with empathy and logic
- Manage high call volumes while maintaining accuracy
- Provide safety advice and promptly dispatch support
Who we're looking for:
- Warm, supportive individuals able to handle conflict with kindness
- Quick decision-makers able to work under pressure
- Proactive team players with pride in their work
Join an inclusive workplace that values diversity, offers career progression, and supports your well-being.
Apply now and be part of The AA family!
The Automobile Association
🚗 Ready to join The AA’s emergency breakdown team? This role offers a dynamic work environment with competitive pay plus bonuses, comprehensive training, and fantastic benefits including free AA membership from day one! Support customers in need, work flexible rotating shifts, and grow your career in a supportive, inclusive company. Don’t miss this exciting opportunity to make a real impact every day! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.