Head of Customer Operations and Insight
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Job Description
Join the Driver and Vehicle Standards Agency as the Head of Customer Operations and Insight where you will lead customer strategy and service excellence. Drive meaningful change by using customer intelligence and data-driven insights in a dynamic, fast-paced environment. Enjoy excellent benefits such as a generous pension contribution (28.97%), increasing annual leave (25-30 days), flexible working, and career development opportunities. This role supports a hybrid working model and offers a London Weighting allowance while based in Uxbridge. Be part of an inclusive, diverse organization committed to staff wellbeing and continuous improvement.
Driver and Vehicle Standards Agency
🌟 Lead customer operations at DVSA! Drive strategy and service excellence while enjoying a competitive salary (£69,501) plus great benefits including a robust pension, flexible working, and career growth. Join an inclusive, dynamic team focused on innovation and impact. Hybrid work available with London Weighting allowance. Don't miss this chance to make a real difference and thrive in a supportive environment! 🚗✨
Job offer are open to all, without discrimination and in gender equality.
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