Motor Claims Handler

Join Our Team as a Motor Claims Handler!

Take charge of a diverse caseload handling motor insurance claims with confidence and independence. You'll collaborate closely with both internal teams and external partners, playing a vital role in delivering outstanding service to our clients. Grow your expertise in motor claims while gaining valuable exposure to Channel Islands risks. This role is based in Newcastle-under-Lyme or Taunton with a flexible office schedule.

What You'll Do:

• Manage various motor claims including first and third party motor and property damage.
• Investigate and settle disputed claims.
• Deliver excellent customer service.
• Collaborate with suppliers, insurers, and accident management firms.
• Identify recovery opportunities and potential fraud.
• Ensure claims are processed smoothly and transparently.
• Handle complaints professionally.

What We Need From You:

• Cert CII qualification or working towards it preferred.
• Previous motor insurance experience.
• Strong customer service and complaint resolution skills.
• Knowledge of fraud and recoveries processes.

At Claims Consortium Group, we champion diversity and inclusivity, encouraging candidates from all backgrounds to apply—even if you don’t meet every qualification. Your authentic self is welcomed here! 🚗💼