Service Advisor

Join Our Team as a Service Advisor at Mercedes-Benz Cheshire Oaks

Are you passionate about delivering excellent customer experiences? As a Service Advisor, you'll be the essential point of contact for customers during vehicle maintenance and repairs, ensuring transparency, trust, and satisfaction.

Why Work With Us?

• Enjoy 33 days of annual leave including bank holidays to recharge
• Benefit from exclusive retail discounts and car servicing offers
• Plan your future with our company pension and share purchase schemes
• Experience family-friendly policies and flexible working options
• Prioritize your wellbeing with 24/7 healthcare access and support
• Contribute to your community with a paid volunteer day
• Grow your skills through ongoing training and development

What You'll Do

• Welcome and engage customers warmly and professionally
• Keep customers updated on their vehicle repair status
• Promote additional services for vehicle health and revenue growth
• Schedule appointments and maintain accurate customer records

What We Value

• Communication and customer service excellence
• Ability to work under pressure and meet targets
• A valid UK driving licence
• Enthusiasm and commitment to our core values: Respect, Integrity, Transparency, Teamwork, and Professionalism

Join Group 1 Automotive—a thriving company with a team of 7000+ colleagues and 114 dealerships across the UK. Whether you're a car enthusiast or just share our mission for trusted customer experiences, we want to hear from you!