Service Advisor
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Job Description
Service Advisor - JLR Guildford
Join our aftersales team as a Service Advisor where honesty and rewarding work define us. Be the key contact for customers during vehicle maintenance, delivering outstanding and trusted service. Enjoy extensive benefits including 33 days annual leave, exclusive discounts, pension schemes, flexible working, and dedicated wellbeing support. Develop your skills with manufacturer-led training and seize opportunities to advance within a global automotive group. We value diversity and invite passionate candidates committed to exceptional customer experiences to apply.
What we offer
- 33 days annual leave including bank holidays
- Retail discounts and car servicing offers
- Company pension and share purchase plans
- Flexible working and family-friendly policies
- Cycle-to-work scheme and healthcare support
- Paid community volunteering day
- Continuous training and development opportunities
Your day-to-day
- Welcome and engage customers professionally
- Keep customers informed on vehicle repairs
- Promote additional services based on technician advice
- Manage appointments and customer records accurately
Who we look for
- Excellent communication and customer service skills
- Ability to identify upselling opportunities
- Experience in target-driven roles
- Valid UK driving license
Become part of Group 1 Automotive’s mission to create outstanding and trusted experiences. Embrace our core values: Respect, Integrity, Transparency, Teamwork, and Professionalism.
Group 1 Automotive
🚗 Become a Service Advisor at JLR Guildford! Enjoy a rewarding role within a global automotive group that values honesty and professional growth. Benefit from 33 days annual leave, exclusive discounts, flexible work, and comprehensive wellbeing support. Use your communication skills to enhance customer experiences and develop your career with ongoing training. Join a diverse team dedicated to integrity and teamwork! 🛠️✨
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.