Business Support and Project Delivery Manager
£35,663
The Business Support and Project Delivery (BSPD) team is crucial in assisting our telephony and multi-channel advisors with complex inquiries and ensuring timely delivery of essential information. Our team collaborates in person and through various communication channels. BSPD develops comprehensive business insights, monitors trends impacting customer behavior, and works closely with operational colleagues, Policy, and Service Management to implement legislative and procedural changes. Key Responsibilities include advising on procedures, staying updated through consultations with various entities, and identifying opportunities from changes.
Benefits include a generous pension, annual leave, discounts, and professional development opportunities. We promote a diverse and inclusive workplace with strong community support. Our flexible working options ensure excellent work-life balance.
Join our Business Support and Project Delivery Manager team, where you can make a real impact! ? Work in a hybrid role in Swansea, with a competitive salary and exceptional pension benefits. Enjoy flexible working arrangements, substantial annual leave, and continuous professional development opportunities. Our inclusive and diverse team awaits your leadership and communication skills to navigate changes and foster growth. Ready to apply your expertise and lead within a dynamic environment? Don't miss the deadline to apply! ?
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.