Lead a high-performing team, drive compliance excellence, and make a real impact in a fast-paced dynamic environment. We are seeking an experienced Customer Relations Specialist to manage customer complaints and ensure compliance with regulatory standards. This key leadership role involves overseeing a team to maintain customer trust and deliver exceptional service by resolving issues efficiently and professionally. Responsibilities include team leadership, stakeholder engagement, regulatory compliance, and process improvement. Essential qualifications include experience managing teams, strong communication skills, and a background in customer service.