Service Advisor Audi Whetstone

Good, honest, rewarding work. It's how we're built.

Join our passionate aftersales department, where our Service Advisors excel in delivering exceptional, trusted customer experiences. Serving as the key communicator throughout vehicle maintenance, you'll gain exposure to both sites and brands within a renowned global automotive group.

Perks of the Job

• 33 days of annual leave, including bank holidays.
• Exclusive retail discounts to save money.
• Car deals with discounts on new and used vehicles, plus servicing offers.
• Company pension scheme.
• Family-friendly policies for better work-life balance.
• Cycle-to-work scheme.
• Access to healthcare professionals around the clock.
• Share purchase plan and financial rewards for referrals.
• Training, development, and flexible working options available.

Your Day-to-Day Tasks

• Welcome and engage customers professionally.
• Keep customers informed about vehicle repairs.
• Gain product knowledge through manufacturer-led training.
• Promote additional services based on technician recommendations.
• Schedule appointments and conduct pre-appointment calls.
• Maintain accurate customer records.

Skills We Value

• Strong communication and customer service skills.
• Up-selling expertise.
• Time management and goal focus in a target-driven environment.
• Valid UK driving license required.

We encourage diversity and applications from those eager to grow in this role. Let’s be part of something big together at Group 1 Automotive, fostering respect, integrity, transparency, teamwork, and professionalism.