As a Service Advisor, you'll be the primary contact for customers in the Aftersales department of a well-established franchised dealer group in St Helens. Your role involves checking vehicles in and out, ensuring exceptional customer service, and securing future business. You'll manage service and repair requests courteously and efficiently, engage in follow-up and prospecting to boost service department volume, and promote additional products and services, collaborating closely with the Workshop Controller and Service Manager. Experience in a franchised car dealership is ideal, and we offer further training and development with significant career growth potential.