Join a multi-franchised dealer group as a Service Manager in Dudley and lead a dynamic team of technicians, Workshop Controller, and front of house staff. In this crucial role, you will ensure the delivery of exceptional customer service, develop department plans and budgets, and contribute to the overall success of the dealership. Ideal for an operationally successful and customer-focused manager. Current Aftersales experience is essential, and experience within the brand is advantageous.