The Service Operations Officer at the Driver and Vehicle Standards Agency offers an exciting opportunity to provide critical reporting, data, and technical support within the team. You will undertake admin reporting duties, resolve technical issues, and play a key role in improving service delivery. The role is based in Newcastle-upon-Tyne and Swansea with a hybrid working model, offering flexibility and the chance to make impactful contributions. As a member of the Civil Service, enjoy a remarkable benefits package including a generous pension, annual leave, and career development opportunities.