Team Leader - Motor Claims
Apply with your own terms
Are you a natural leader with experience in motor recovery claims? If you're ready to take the lead in a technical, fast-paced environment where your knowledge and people skills really make a difference, this role could be the next step for you.
What You'll Be Doing
- Leading a team of recovery claims handlers managing non-fault motor claims from first notification through to final settlement.
- Handling escalated queries, complaints, and complex claims.
- Monitoring team performance and supporting staff development through coaching, mentoring, and training.
- Working with internal stakeholders to meet recovery targets and maintain service levels.
- Reviewing reports and KPIs to spot trends, prevent backlogs, and drive performance.
- Ensuring full FCA compliance and supporting GDPR and confidentiality requirements.
- Contributing to recruitment, onboarding, and HR processes for your team.
What You'll Bring
- Strong background in technical motor recovery claims.
- Experience in a team leadership or supervisory role.
- Confident communication skills.
Embrace the opportunity to lead in the dynamic field of motor claims! ? As a Team Leader, you'll guide a skilled team in handling non-fault motor claims from start to finish. ? Mentoring your team, collaborating with stakeholders, and driving performance, you'll ensure the highest standards in service and compliance. ? With a competitive salary starting from £31,500, this position offers a compelling career advancement for experienced leaders in motor claims.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.